Privacy Policy

At DialCraft Studio (“we“, “us“, or “our“), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dialcraftstudio.com/ (the “Site“), download or use our smartwatch faces, watch apps, or smartphone applications (collectively, the “Apps“), or otherwise interact with our services (collectively, the “Services“).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information in several ways:

Information You Provide We may collect personal information you voluntarily provide, such as:

• Name and email address (e.g., when contacting us or signing up for newsletters)
• Feedback, support requests, or communications with us

Automatically Collected Information When you visit our Site or use our Apps, we may automatically collect:

• Device information (device type, model, operating system, unique device identifiers)
• Usage data (how you interact with the Apps, watch faces installed, configuration settings, crash reports)
• IP address, browser type, and access times
• For smartwatch faces and apps: limited configuration data needed to display and customize the watch face (e.g., color preferences, complications settings)

Permissions and Sensor Data (Apps only) Our Apps may request certain permissions (such as storage or internet access) to function properly. We do not collect sensitive health data (heart rate, steps, sleep, etc.) unless explicitly stated for a specific app and with your consent. Smartwatch faces typically collect only the minimal data required for display and customization.

We do not collect precise geolocation data unless a specific app requires it and you grant permission.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services, including delivering and customizing smartwatch faces and apps
• Respond to your inquiries and provide customer support
• Send administrative information, updates, or marketing communications (you can opt out anytime)
• Analyze usage trends and enhance user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Sharing of Your Information

We do not sell your personal information.

We may share your information in the following limited circumstances:

• With service providers who assist us (e.g., hosting providers, analytics services, email delivery services) under strict confidentiality agreements
• To comply with applicable laws, regulations, or legal processes
• In connection with a merger, acquisition, or sale of assets (with notice where required)
• With your consent or at your direction

Third-party services embedded in our Apps or Site (such as Google Analytics or ad networks, if any) may collect information according to their own privacy policies.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage and device data are typically kept for analytics purposes for a limited time.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing

To exercise these rights, please contact us using the details below. Residents of the European Economic Area (GDPR), California (CCPA/CPRA), or other regions with data protection laws may have additional rights.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember preferences. You can manage cookie preferences through your browser settings. Our Apps may use similar technologies for functionality and analytics.

7. Children’s Privacy

Our Services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

8. International Data Transfers

If you are located outside the United States (where DialCraft Studio is based), please note that your information may be transferred to and processed in the United States. We take appropriate safeguards to protect your data during such transfers.

9. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DialCraft Studio Email: support@dialcraftstudio.com Website: https://dialcraftstudio.com/

Some links on this site are affiliate links. As an Amazon Associate, I earn from qualifying purchases at no extra cost to you.